Case Study

Empire Yard Services Inc.

Customer Profile
Empire Yard Services Inc. located in Alberta, Canada was founded in 1999. Due to the seasonal nature of their work their employee count varies. However, on average they have fifteen employees on staff and six trucks running throughout the year. They provide weekly lawn maintenance services, light landscaping, seasonal clean up services, and holiday lighting services.

Business Challenge
As Empire Yards Services continued to grow it became extremely difficult to schedule and manage multiple services for so many customers. Julie also knew that they would need to cross market their different services to existing customers in order to continue their growth. It was not a simple task with Excel spreadsheets and paper based solutions. Furthermore, once this was accomplished, all the data had to then be entered into Quickbooks© for invoicing and accounting purposes. The tasks were becoming too much.

Solution Overview
Implementing Smart Service™ has created a process that electronically controls the task of scheduling a large number of customers. Smart Service™ has also provided a way to cross market existing customers quickly and easily, while offering customizable reporting and marketing features. Now everything Julie needs to know is located in one customer file. Finally, the integration of Smart Service™ and Quickbooks© solved many of the data entry issues that previously plagued Empire Yard Services Inc.

Business Benefits
Since the implementation of Smart Service™, Empire Yard Services Inc. has continued to grow rapidly. Julie said their data entry times have decreased due to the integration of Smart Service™ and QuickBooks©, which then saves time and payroll. This has enabled her to focus on the marketing features in Smart Service™ to grow their business.

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When it comes to Service Software nobody beats Smart Service™

QuickBooks™ Integration-Designed for QuickBooks™
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HVAC Software
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Electrician Software
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Lawn Maintenance Software
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Roofing Software
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Handyman Software
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Tree Service Software
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