We build customer loyalty every day. Below are a few recent quotes that we've received from our clients.
Empire Pools Inc.
If you are not using Smart Service™ you may be missing revenues.
"Mike, Owner of Empire Pools said, “You can tell that whoever wrote Smart Service™ has a lot of knowledge about the service industry. You guys didn’t leave anything out.”"
Mike Annunziata - Empire Pools Inc.
Empire Yard Services Inc.
Smart Service helps make customer service outstanding for Empire Yard!
"“Smart Service™ was great for us because of the volume of customers we have and the many services we offer.” Julie went on to say, “We chose Smart Service™ because of the full integration with QuickBooks©.”"
Julie Warthe - Empire Yard Services Inc.
CHIMNEY DOCTORS
You should sell the software for more!
"I originally found Smart Service at a trade show. After a brief description of the product I looked at the fellow there and said, ‘Where have you been?' I've been looking for a product like this for over 5 years! I could write a book for you guys... but to start I would say that since I purchased Smart Service, it has become 5-10 times more valuable than I thought it could. We have saved over $150,000 per year in advertising and are now channeling some of those dollars to more productive campaigns. It gets more valuable over time because we are using it more and more and more."
Bill Hussel - Chimney Doctor
USA PLUMBING
The Best and Affordable Solution to Dispatching
"I can't say enough about the program and the service I get from Smart Service. They are the best. The program was the answer to all our needs for USA Plumbing Service business and the best thing was it was very affordable. It dispatches for us, its compatible with QuickBooks instantly (no exporting), it emails to technicians and customers, it has many reports and I can make my own. They always are improving and updating to make the product even better and the best thing is its no charge. The customer service has always been great, I've always gotten my questions answered and help anytime I've needed it and from someone who knew what they were doing. They are awesome. I'm so glad I found them."
Vickie Schuler - USA Plumbing
HANDYMAN ADVANTAGE
Wonderfully Done Guys!!
"We have tried several products in the past, but nothing really seemed to integrate with QuickBooks (Although they all say they integrate). We installed Smart Service and it automatically pulled all of our customers & prices right from my QuickBooks. Smart Service has been a key to building our business in an organized fashion. We love it!!"
Pamela Driskill - Handyman Advantage
COASTLINE WINDOW CLEANING
Saved us thousands!
"This software has been a tremendous asset to our company. With the marketing tools, we were able to accurately check which ad campaigns were working for us and which weren't. To our surprise, we were losing money on our two biggest ads. We stopped running those ads and re-tooled our entire strategy, and are seeing ads bringing in 8 times what they cost to place. The scheduler is also a tremendous time saver. With the reminders and ability to schedule jobs in advance, I spend half as much time at my desk as I used to. My jobs are displayed on page and I can print driving directions to each job, all with Smart Service. If you use QuickBooks and are in a Service industry, you would definitely benefit from this program."
Jason Evers - Coastline Window Cleaning
ABSOLUTE SHREDS
I looked at many different software programs
"I do want to tell you how pleased I am with Smart Service; my custom work order is functioning beautifully. I looked at many different software programs, some costing over $10,000.00 and I have not regretted choosing Smart Service."
Kathy Cornell - Absolute Shreds
AMPS & VOLTS ELECTRIC
Increased Customer Satisfaction!
"We used to hand write out our work orders as we scheduled jobs and then enter in the computer into quickbooks (double work). Smart service lets us enter everything straight into the computer as we schedule and it is automatically transferred to quickbooks. There are two people who answer the phone and do scheduling. Now that we have smart service, we don't have to run back and forth from office to office trying to find the paper appointment book while our customer sits on hold. I had been looking for scheduling software for our type of service company, that would allow scheduling for multiple people (technicians) all in one place."
Brenda Krause - Amps & Volts Electric
PROMPT ACTION TERMITE & PEST CONTROL
Very Efficient!
"The help desk has always been very efficient. If they did not know what to do, they found a way to fix it. They were quick with call backs as well. The work orders look professional. I like that I have the control to change things that suit our needs. Smart Service has improved our scheduling, making it easier to pinpoint where a tech is at a certain time. The customers like the look of our new work orders as well."
Margie Tharp - Prompt Action Termite and Pest Control
HOMEFIXOLOGY
We love our Smart Service
"Our company searched for months to find the right software for our handyman company. We have 8 crews and Smart Service tracks everything for us from cradle to grave. We start by tracking when the first call comes into our office, what marketing campaign it came from, etc. Then it's on to scheduling, time tracking, routing, mapping, and so much more. There are a ton of features we haven't even used yet. Every time we call in to the help desk the support has always been fast and friendly. We've been using Smart Service for over 8 months and couldn't live without it!"
Kim Ash - homeFIXology
RIGHT AWAY HVAC & PLUMBING
The big boys better be on the look out!
"I can't believe this software is as inexpensive as it is with all of the features that are inside. The big boys better be on the look out!"
Mike Simpson - Right Away HVAC and Plumbing |
